Parents Info

 

When you book through costoonz.com you don't just get a costoon but you get a once in a lifetime experience. Get Ready to get party fever!!

 

Parents we ask that you participate and interact with all the games and activities we provide to get all kids in their comfort zone to maximize the fun factor!

 

During Each Session we will have an agenda set to help your event run smoothly. 

 

We can adjust the agenda per customer request depending on event overall. This is just a simple guide. You will be able to utilize your session how you like.

 

 

Parent Essentials

FAQ

 

 

Are you renting out the characters suit?

Answer:  No, each booked character will be worn by a Costoonz contracter.

 

When do we pay for the Character?

Answer:  Your payment will be securely processed over the phone.  All bookings require a deposit to reserve date and time. 

 

Can your characters appear at any venue?

Answer:  It is your responsibility to be sure that the institution where the event is held will allow the mascot to enter their facility. Do not book until the party venue approves.

 

Can We Book More than one Costoon?

Answer:  Yes, just put which costoonz you want to book and based on availability you can book as many costoonz as you like.

 

Can we book the Costoonz for more than the 1 hour session?

Answer:  Yes, in the form let us know how long you would like to book the costoonz and we will give you a custom rate based on your time frame requested.

 

Can we request a character during the week?

Answer:  Yes, please submit your form on the website with event details and Costoonz will contact you with availability. 

 

If we book a date and have to cancel, do you offer refunds?

Answer:  All Sales Final. Only rain checks will be offered for cancelled dates and inclement weather.